Implementing an Enterprise Performance Management Solution

Is your organization testing or implementing a finance solution for any of the following?


Whether your company is small or large, or operates with simple or complex finance processes in place, cloud-based solutions make it possible- now more than ever- to put a process into action at an enterprise level.

All implementations come with their own unique set of challenges, and no one cycle can be described as simple or easy. While many of these challenges vary in size and scope, we’ve analyzed and identified the most common in three categories:

People | Process | Product

If your organization is in pursuit of implementation, follow the rules below- our research shows these tips will help you navigate implementation more smoothly.

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Enterprise Management Solution Guidelines

  • OWN IT. Your project is your responsibility- ensure all parties involved understand its’ importance (SM experts, admins, stakeholders, or business users) and how this implementation is tied to the organization’s goals. If you’ve done this correctly, your team will be motivated to manage the process carefully, and learn from it.

  • MANAGE IT. Pick your team carefully, and make sure the project manager you choose has an in depth knowledge of the system, or internal processes, or -even better- both. You may need to delegate tasks by hiring an outside consultant to oversee them on a part-time basis. Don’t rely on a project plan document to see your team through!

  • BE RECEPTIVE. This is essential for all process & business owners- listen to your consultants; do your best to understand their suggestions. You’re implementing a system to chance the status quo, and need to be open to changes that will arise- investigate the pros and cons of your team’s suggestions before dismissing them. In other words, lose the ‘my way or the highway’ attitude!

  • READ THE BLUEPRINT. Design a system with efficiency, adaptability, and scalability in mind. You are the industry expert with in-depth knowledge on how your business operates and profits, and it is in your best interest to share this with the consultants working to design and build a supportive system from the ground up.

  • PLAN IT. Get your proverbial ‘ducks in a row’ before you start. Make sure your resources are locked down, as well as baseline hierarchies and data/metadata finalized before you begin implementing software. No matter what the SaaS software salesperson tells you, the right time to start is when you have your groundwork completed.

  • DO YOUR DUE DILIGENCE. The list of SaaS vendors in EPM space is continuously growing- you have options! Be sure to select a system that not only addresses your immediate needs, but also offers long-term benefits through enhancements. Attend conferences & workshops, talk to your industry peers, and learn about the different products available to you.

  • FIXED-BIT IT. Your project might go over alloted hours. There could be many delays. You may be impacted by the quality of resources used by your consultants. Plan for any possible constraints by trying to keep a topline threshold on in-scope items, so that you can recognize any downside risks to out-of-scope tasks.

  • SIMPLIFY IT. Don’t try to build a complex system at the start. Instead, take a phased approach and keep things simple. As you begin to understand the ‘nuts and bolts’ of the project, you can keep evolving the systems and enhancing them.

  • INTEGRATE IT. Don’t build a great solution and then leave out data sources that are unconnected and subject to manual loads. Some work in the backend can integrate information from ERP, CRM, and HCM seamlessly into your planning database, thuseliminating all manual uploads.

  • LEARN IT. SaaS tools are hosted solutions, and many new capabilities are added seamlessly. Ensure your resources are plugged into the environment & are learning new enhancements, tricks, and tips as they go.

Enjoy the journey...and remember the old adage,
“Things get better by change, not by chance.”

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